Hassle-Free Returns

We hope you love your purchase with us. However, should you wish to return any items, we have made the process straightforward and hassle-free for your convenience.

You may return your item(s) for a refund within 30 days of receiving your purchase. Please refer to our refund policy for further details.

We provide return shipping labels to avoid the hassle of arranging your own return postage. This means you can generate your own return label.

Please note that the fee for a return label is £1.99 and will be deducted from your refund. Alternatively, you may choose to arrange your own shipping. If this is the case, we recommend you get a tracked shipping to avoid any issues.

To start a return, follow the instructions below:

➝ IF YOU HAVE AN ACCOUNT WITH US
1/ Log in to your account
2/ Go to your order history
3/ Click on "Return" for the order you wish to make a return for
4/ Click on “Return this order”
5/ Click on “Follow this link” and instructions will follow.

➝ IF YOU DO NOT HAVE AN ACCOUNT WITH US, PLEASE CONTACT US TO START THE RETURN PROCESS.

Once your return is received and inspected your refund will be processed, less the shipping cost if you have chosen to generate a return shipping label.

You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.